Please note if you can not find an answer here, please check out the FAQ's.Customer ServicesAll our staff wear uniform and each department has a radio, they are dedicated to making sure your day is as enjoyable as possible, assisting you with everything from directions to first aid to locating a lost child, or even a lost adult!
Please keep all bags and valuables with you at all times, do not leave unattended, we accept no responsibility for unattended or lost property.
Lost Children Any lost children should be reported to/or brought to the shop or restaurant where a member of staff will help. A suggested meeting point is at the front of theHen House Restaurant, near the railings.
1st Aid Information
If accident/sting occurs please ask a member of Staff At the Restaurant or Shop for access to certain minor first aid equipment for administrationby yourself/an adult. Unfortunately there is no legal responsibility for us to provide or administer First Aidto the public. In the case of an emergency – the Fire assembly point is in the field by the animal pens and the picnic tables.
If you cannot find the information you are looking for or would like any addtional advice on making travel arrangements, then please do not hesitate to contact us.If you cannot find the information you are looking for or would like.
Sorry, we only allow guide dogs on site, but we do provide 2 kennels (with padlocks) in the carpark for use FREE OF CHARGE