When visiting us for the day during seasonal periods, please make sure you have purchased your ticket and added any ‘bolt ons’ you may need if we have an event on, e.g a ticket to meet Farmer Christmas during our Christmas experiences.

If you are a Pass Holder, please be sure to reserve your space for the day. This is so we can track our visitors and ensure we are meeting health and safety guidelines. This is to also avoid disappointment of being turned away on the day.

Please ensure all existing open cuts or grazes are covered before visiting the farm park and touching the animals, and children are informed to wash their hands after touching the animals.

If you are bringing a group or school trip, we advise the trip organisers to visit in advance to do a health and safety risk assessment.

Just a kind reminder to bring coats and wellies during the cooler months as the ground is likely to be muddy.

If you have forgotten anything for your visit, please don’t panic- we do stock some emergency items which can be purchased from our shop.

We advise you bring a towel or a spare change of clothes if your little one decides to use the Splash Zone!

We ask that you eat food in our designated picnic areas or the Hen House restaurant. This is to protect other customers and our animals from eating potentially harmful substances, or be affected by cross contamination.

After taking part in our animal activities, and before eating, we ask you to make sure you and your children have washed and dried your hands thoroughly in the toilets or other hand washing facilities around the park.

Please do follow the Animal Barn team who will explain how you can feed & pet our animals safely!