Feedback
We work with local access individuals to visit to help us improve our business for a range of disabilities.
Feedback is welcomed online and in person.
Disabilities and accessibility information is key to ensuring you have a great time with us. We are keen to assist you if you need it and totally understand the rewards of the fresh air, animal interaction, and benefits to mental health as much as physical.
Our team’s approach is to help you as much, or a little, as you require. Please just ask. You can feel happy in the knowledge that you can come to Farmer Palmer’s to meet our lovely animals.
We offer discounted prices for those with a disability. You can purchase your tickets using the button below, please remember to bring your DLA/PIP or paperwork with you on your visit.
We are listed on the Tourism For All Website – “the place to find accessible destinations and places to stay – whether you want a relaxing hotel break, an exciting day trip or just a change of scenery, find everything you can think of right here! We can link you to wheelchair-friendly accommodation, attractions, events and more all across Britain . . . “
Before you arrive, everything we can tell you and everything you can arrange in advance.
We work with local access individuals to visit to help us improve our business for a range of disabilities.
Feedback is welcomed online and in person.
We provide a detailed Accessibility Guide to inform customers about our accessible areas and ways our team can help before, during, and after their visit.
Our website has a dedicated accessibility and disability page with all of the relevant information you may need to know.
Customers can pre-book their tickets online.
Disabled people and carers can pre-book a discounted admissions ticket to the park.
We have a General Emergency Evacuation Plan (GEEPs) for safe evacuation of D/deaf and disabled people.
What you will find when you get here, around the farm park itself.
Seating is placed in regular intervals throughout the farm park. Some seats have backs and arms rest and others without.
You will find that the majority of our toilet areas provide low sinks which are more convenient and accessible for those in a wheelchair.
We have wheelchairs onsite for those who may require a break from walking around the facilities.
We have large accessible toilets dotted around the park. They have been installed with an emergency pull cord.
Our staff have been trained to be able to serve customers with accessibility requirements.
We provide sufficient accessible parking spaces and drop off areas.
They are close to the entrance of our farm park and evenly marked out.
Our entrance is designed step-free, ensuring suitability for wheelchair users.
We recognise that assistance dogs are key for some people. If you cannot visit without your assistance dog you contact support@farmerpalmers.co.uk before your visit.
Our signage is visible and clear, to guide customers to the key areas of interest such as toilets, the restaurant, and other accessible areas.
We have a number of quiet spaces which is accessible for those adults and/or children who need a moment to decompress, should they require it.